Posts Tagged: Franchise Owner

Franchise Owner Phillip Boyer is Still Revved up About HobbyTown

HobbyTown Franchise Owner Phillip Boyer loves what he does. Before he became the owner of his Buford, Georgia location, he was a store employee there for 15 years. When his boss told him of his plans to retire, Phillip jumped at the chance to buy.

“I am passionate about the hobbies featured in our store. My favorite is racing RC cars. In my store, almost 70 percent of my sales are RC cars,” he said.

One of Phillip’s favorite stories to tell is about a customer who was wheelchair-bound and came to the store for an RC car. Later, Phillip received a thank-you note from the man’s physical therapist thanking him for helping him become more active through this new found hobby.

Phillip is a hands-on kind of guy who says he works in his store six and a half days a week. He said he enjoys talking with customers and mentoring his staff, all of whom stayed on when he bought the store.

“Customers tell me that they enjoy coming to my HobbyTown because of my staff and that they are good problem solvers, especially compared to other stores they’ve shopped at. I model that professionalism for them, so I am proud of that,” Phillip said.

Recently, Phillip moved his store to a new location. He said the HobbyTown Corporate Team was extremely helpful in telling him what fixtures to buy and how to lay out the product.

“They give you a checklist that tells you exactly what to do before you open. And the Point of Sale (POS) system we have makes ordering and tracking inventory easy,” he said.

With his new store location set, Phillip is already thinking about new ways to enjoy his favorite hobby. He says he is talking with the Corporate Team about incorporating a rock-crawling track for RC cars into his store.

If you’re like Phillip and would like to turn your passion for hobbies into ownership, click the LEARN MORE button today!

Co-branding with HobbyTown Gave A Store the Expert Support They Needed

In 2002, Arnie Clawson purchased a local hobby store in Ontario, Ohio that had been open since 1985. However, Arnie was new to the industry and wasn’t originally a hobby enthusiast. He purchased the store because he had friends in the industry and, over time, developed a love for RC airplanes and quads.

In October 2015, Arnie co-branded with HobbyTown knowing that this co-branding opportunity could bring improved margins, expanded purchasing power with more distributors, and operational tools. Arnie believed that if he had built a good store and HobbyTown was a good franchise, together they would be excellent.

From the moment he began co-branding, this proved to be true. HobbyTown’s Franchise Team came to the store for a week to help with the transition and provided what was described as “exemplary support.” The support didn’t stop there – a HobbyTown Franchise representative came back 90 days later to make sure everything was still going well. There were also system advantages—accounting, inventory management, and an advanced point-of-sale system – and the ability to learn from other HobbyTown stores.

Learn more about how you can own your own HobbyTown, click the LEARN MORE button today!

Retail Veteran Leaves Corporate World to Become HobbyTown Franchise Owner and Never Looks Back

If ever there was a person built to be a HobbyTown Franchise Owner, that person is Gary Phillips. A lifetime lover of trains, his parents allege that his first words were, “choo choo.” He describes days when product shipments came to the store as feeling like Christmas morning, and says he has genuinely loved every single day of work since becoming a HobbyTown Franchise Owner.

Phillips is a veteran of the retail industry. He majored in retail in college and spent 24+ years working as a Manager and Buyer for a major department store. By the end of his corporate tenure, he was burned out and looking to make a career move. It was never a question of whether or not he would stay in retail, just which brand he would go with. He looked into different franchise opportunities but ultimately decided in 1999 to become a HobbyTown Franchise Owner because it fulfilled his love of retail and allowed him to spend his time “selling fun.” Regardless of the HobbyTown advantages, he never expected the relationships he would make along the way, from leaning on his Corporate Team to meeting some of his now best friends through HobbyTown events and conferences.

Seventeen years after opening, his passion for HobbyTown and the industry are as apparent as ever. He manages the day-to-day with his business partner and no two days are alike. On any given day, you may find them on the sales floor, in the office, or managing vendor relationships. With all the hustle and bustle of managing the daily operations, Gary talks about how he wishes he was younger so he could have more days in the store. He reflects on his HobbyTown ventures by saying, “Even a bad day here at the store is way better than any good day at my previous career.” Gary is nowhere near ready to give up the store, so that’s why he’s lined up his stepson to be heir of his “hobby kingdom.” The enthusiasm he has for HobbyTown comes naturally to him, “If you don’t have enthusiasm, you are in the wrong business.”

His love of the brand has created a loyal customer base for his store locations in Knoxville and Mount Juliet, TN and he likes to think of his store as a place like Cheers!, where everyone knows your name. His overall goal for the business? To create a comfortable place where you are among friends who share your passions. And, hopefully sell some things along the way.

Click the LEARN MORE button today to own a HobbyTown Franchise!